SHIPMENTS & RETURNS
1. SHIPMENTS AND BILLING
1.1 All product purchases made from this website are required to be paid in full. For more information about our products, please visit www.Glacierportableac.com.
1.1.1. Shipping is FREE for all other packages expect we charge $10 for shipping only for the 1 item package (option). Shipping and handling are non-refundable.
1.2 Your product will ship within 48-72 hours and will arrive within 3-5 business days from the day its shipped. If your product does not arrive within the allotted amount of time, please call customer service to address the delay. Although we always strive to make our deliveries as timely as possible, circumstances may arise outside of our control, such as inclement weather, natural disasters, or other postal delays, which may impede the timely arrival of your product. You agree we are not liable for such delays.
1.3 Please contact Customer service at US TOLL FREE 800-990-0181 between the hours of 9am-5pm PST, Monday thru Friday, with any questions regarding your product, payment or return.
2. RETURNS, CANCELLATION AND REFUND POLICY
2.1 REFUND POLICY. You must call Customer Service at US TOLL FREE 800-990-0181 before any arrangements will be made to issue a refund. Shipping and handling fees are non-refundable. You may return your product in its unopened package within 30 days for a refund (Restocking Fees apply). Your account will be credited within 14-30 of receiving your product. If you do not see a refund within that time, please contact customer service.
2.2 RMA (Return Merchandise Authorization) numbers are required for all returns and are available upon request by calling customer service. RMA numbers will be issued within 2 business days.
2.3 Return Address is (Please contact Customer Service to obtain RMA):
PO BOX 230
Pleasant Grove UT 84062